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GoBuddy Shop LLC
Website: https://www.gobuddy.shop
Email: Support@gobuddy.shop
Business Address: 677 BAKER MILL LAKE LN., South Carolina (SC) 29053

1. Overview

At GoBuddy Shop LLC (“GoBuddy Shop,” “we,” “our,” or “us”), we want customers to have a clear understanding of our refund process when purchasing used automotive engines and used automotive transmissions.

This Refund Policy explains when refunds may be available, how to request a refund, and how approved refunds are processed.

By purchasing from https://www.gobuddy.shop, you acknowledge this policy. This policy does not limit any consumer rights or remedies that cannot legally be excluded under applicable law.

2. Refund Eligibility

Refund eligibility depends on the circumstances of the order, the condition of the product, and our applicable Returns Policy and Warranty Policy.

You may be eligible for a refund in circumstances such as:

• Your order is canceled and the cancellation is approved.

• The product delivered is incorrect or materially different from the product ordered.

• The shipment arrives damaged, subject to review and applicable law.

• A return is approved under our applicable return terms.

• A valid warranty claim qualifies for a refund under the applicable warranty terms.

• We are unable to fulfill your order and a refund is required.

Refunds are reviewed individually. Approval is subject to applicable policy terms and legal requirements.

3. Incorrect, Damaged, or Missing Items

Please inspect your shipment promptly after delivery.

If you receive an incorrect product, discover shipping damage, or find that an item included in your order is missing, contact Support@gobuddy.shop as soon as reasonably possible.

Please provide:

• Your order number.

• A description of the issue.

• Clear photographs of the product and packaging, where relevant.

• Any available shipping or delivery documentation.

We will review the information and explain the next steps. Depending on the circumstances, the resolution may include a replacement, return, refund, or another remedy available under applicable law.

Please retain the original packaging and shipping documents where possible until the issue has been reviewed.

4. Order Cancellations

If you wish to cancel an order, contact us as soon as possible at Support@gobuddy.shop.

Cancellation may be possible before an order has been processed or shipped. Once an order has been dispatched or freight arrangements have been completed, cancellation may be more difficult or may require a return.

If a cancellation is approved and payment has already been collected, any refund due will be processed in accordance with applicable law and the terms communicated for the order.

We will not apply cancellation charges where prohibited by law.

5. Returns and Refund Approval

Some refund requests require the product to be returned and inspected before a final decision can be made.

For used engines and transmissions, return authorization may be required before shipping the product back. Please contact us for instructions before arranging a return.

Where applicable, returned products must be packaged appropriately and accompanied by the relevant order or return information.

A return or refund may be denied where the request does not qualify under the applicable policy and law. However, no exclusion in this policy applies where a refund or other remedy is legally required.

6. Used Engines and Transmissions

Used automotive parts may show signs of prior use, including cosmetic wear or other conditions accurately disclosed in the product listing.

Refund eligibility may depend on whether the delivered product matches its description and the applicable warranty and return terms.

Before ordering, customers should verify compatibility using the vehicle's year, make, model, trim, engine or transmission codes, OEM or interchange numbers, and VIN where available. A VIN alone does not guarantee compatibility.

If you believe a part is incompatible, incorrect, or materially different from the listing, contact us before installation or modification so we can review the issue.

This section does not remove rights arising from misdescription, defective products, applicable warranties, or other protections provided by law.

7. Product Condition and Installation

Customers should inspect the product and confirm its identity and apparent condition before installation whenever reasonably possible.

If an issue is discovered, contact Support@gobuddy.shop promptly and provide supporting information.

Installation, alteration, disassembly, misuse, or damage occurring after delivery may affect the assessment of a return or warranty claim, depending on the circumstances and applicable law.

We recommend having used engines and transmissions installed by a qualified automotive professional.

Nothing in this policy excludes any remedy that must be provided by law.

8. Refund Method

Approved refunds will generally be issued to the original payment method used for the purchase, where supported by the payment provider.

If the original payment method is unavailable or a different method is legally required, we will communicate the available options.

The time required for a refund to appear in your account may depend on the payment processor, bank, card issuer, or other financial institution.

9. Refund Processing Time

Once a refund is approved, we will initiate the refund within a reasonable period and in accordance with applicable legal requirements.

The time it takes for the funds to appear in your account may vary by payment method and financial institution.

If you have not received an expected refund, please first check your payment account and then contact Support@gobuddy.shop with your order number and refund confirmation details, if available.

10. Shipping Costs and Return Expenses

Responsibility for original shipping charges, return shipping, and any applicable handling expenses depends on the reason for the return, the terms disclosed at purchase, and applicable law.

Where the product is incorrect, damaged, misdescribed, or otherwise qualifies for a remedy under applicable law, we will handle shipping costs and other expenses in accordance with the relevant legal requirements.

Any return shipping charges or fees applicable to other approved returns will be communicated as required by law before the return is completed.

11. Refunds for Unfulfilled Orders

If GoBuddy Shop LLC cannot fulfill an order after accepting payment, we will notify the customer and provide a refund or other legally required resolution.

If a product becomes unavailable or an order must be canceled by us, any refund due will be processed in accordance with applicable law.

12. How to Request a Refund

To request a refund, email Support@gobuddy.shop with the subject line “Refund Request.”

Please include:

• Your full name.

• Your order number.

• The product purchased.

• The reason for your request.

• Photographs or supporting documentation, if applicable.

Our team will review your request and contact you regarding any additional information or return instructions required.

Please do not ship an engine or transmission back without receiving return instructions from our team.

13. Contact Information

For refund questions or assistance, contact:

GoBuddy Shop LLC
677 BAKER MILL LAKE LN.
South Carolina (SC) 29053
Email: Support@gobuddy.shop
Website: https://www.gobuddy.shop

14. Changes to This Refund Policy

We may update this Refund Policy to reflect changes in our business practices, payment services, or legal requirements.

The current version will be available on our w